Extended warranty program

Extended warranty program

The company “ Drapaki Rufi Barbara Kosma-Zamarlik” launches free extended warranty program :

1.     Free repair/replacement of the damaged pole for 48 months ( 4 years ) 

(damaged pole is considered as a completely intersection of a minimum of three coils and their detachment from the pole)

2.     Lifetime extended warranty for screw connections, mounting flanges and other connections found in the products.

After the warranty period, the customer shall bear all costs associated with the delivery of the damaged and repaired products. 

         Damage should be reported by phone or E-mail to a customer service of “Drapaki Rufi Barbara Kosma-Zamarlik” company (after confirmation of acceptance by the office) damaged pole (poles) should be sent to: 

Drapaki Rufi 

Plac Kilińskiego 1

32-660 Chełmek,

Poland

4. Fixed, scrolled pole will be returned to the customer within a maximum of 3 days,

5. Each purchased scraper (scratching post pole) can be submitted for a maximum of twice in 48 months,

6. The company “Drapaki Rufi Barbara Kosma-Zamarlik “ reserves the right to change the terms of the program, but all products purchased during the period of its duration will be covered by it for a period of 48 months from the date of purchase.